Start with a useful task
Choose the questions and repetitive work that take time away from your team.
Hiloox / Meet Yona
Calls. Chats. Tasks.
Meet Yona.
Yona is Hiloox’s AI agent for phone calls and WhatsApp. Answer customer questions, capture leads and book appointments using your business knowledge and connected tools.
More than a reply
From a question
to the next step.
Built for everyday business
Answer. Act.
Keep work moving.
Phone calls & WhatsApp
Help customers on the channels they already use, with an agent set up for your business.
Explore the channelsAnswers from your knowledge
Use your website, documents, FAQs and policies to guide customer responses.
Explore the capabilitiesTasks that follow through
Capture lead details, book appointments and update records through connected tools.
Explore the workflowsWhy Hiloox
Your business knowledge.
Your way of working.
Connect the right information
Define the knowledge sources, tools and handoff rules your agent will use.
Review before you launch
Test conversations and check the next steps before putting Yona in front of customers.
See a conversation unfold
A question comes in.
What happens next?
Explore scripted examples of customer support, appointment enquiries and lead capture. See how Yona could guide a conversation towards a useful next step.
Try a sample conversation
Let’s talk about your business