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Product

Meet Yona

Your AI agent for phone calls, WhatsApp and the tasks that follow a conversation.

Explore Yona

Solutions

Make the next step easier

Use Yona to answer questions, capture enquiries and connect conversations to your business tools.

Explore solutions
Yona smiling in a purple hoodie and headset

Solutions with Yona

Less repetitive work. More useful conversations.

Put Yona to work on customer questions, bookings and lead enquiries. Connect phone calls and WhatsApp conversations to the tools and people that move your business forward.

Solution / 01

AI Customer Support

The same questions. A growing queue.

Give customers answers from your service information, FAQs and policies over the phone or on WhatsApp. Pass enquiries that need a person to your team with the conversation context.

Explore Yona

AI Customer Support

AI customer support
  • Common product questions
  • Service information
  • Handoff for complex enquiries

Solution / 02

Appointment Scheduling

Too much back-and-forth before a booking.

Connect your calendar so Yona can check availability, offer suitable times and book appointments during a conversation. Set up the booking details and confirmation steps around your process.

Discuss scheduling

Appointment Scheduling

Appointment scheduling
  • Availability enquiries
  • Calendar bookings
  • Booking confirmations

Solution / 03

Lead Qualification

Interest arrives before context does.

Ask the questions that matter to your sales team, capture contact details and record what the prospect needs. Create or update a lead in your connected CRM so the follow-up starts with context.

Try a sample conversation

Lead Qualification

Lead qualification
  • Contact and requirements capture
  • Lead creation in your CRM
  • Context for sales follow-up

Solution / 04

Business Workflow Automation

Repetitive communication slows the next step.

Connect the conversation to the work that follows. Yona can update a spreadsheet, create a CRM task or trigger an action through your APIs and webhooks, using the connections you configure.

Plan your workflow

Business Workflow Automation

Business workflow automation
  • CRM and spreadsheet updates
  • Tasks through APIs and webhooks
  • Enquiry routing to your team
Yona connects three steps: understand the problem, agree on the scope, evaluate the experience.

From challenge to workflow

Define. Connect. Refine.

Understand the problem

Choose a frequent enquiry and map the steps your team takes to resolve it.

Agree on the scope

Choose the knowledge sources, tool connections and handoff rules Yona needs.

Evaluate the experience

Test sample conversations and task results before rolling out to customers.

Each workflow is configured around your business. We confirm channel availability, supported integrations and delivery scope before setup.

Let’s talk about your business

Start with your business challenge.

Request a demoDiscuss your use case